AVI Health & Community Services (AVI) increases health equity by providing high responsive, harm reduction -based HIV, hepatitis C, substance use, sexual health, mental health, and other community health services, and is informed by the voices of people with living experience. We envision a community where people can experience optimal health and wellness, and be free from stigma, marginalization, and criminalization.
For more information see www.avi.org
Our work takes place in Kwakwaka'wakw, Nuu-chah-nulth, and Coast Salish territorial regions on what is colonially known as Vancouver Island. The rich and beautiful lands and waters of this Island have been home to over 50 First Nations for time immemorial; we respectfully acknowledge their past, present, and future sovereignty.
AVI COMMUNITY-LED CRISIS RESPONSE TEAM (CLCR):
The AVI Community-Led Crisis Response Team (CLCR) is funded by the Province of British Columbia and the Canadian Mental Health Association. CLCR is a peer-assisted care program and a mobile crisis response team, led by persons with lived/living experience and mental health professionals who are able to de-escalate crises and develop community care plans with persons experiencing crisis.
The CLCR Team is an approach to responding to someone in crisis that focuses on health, well-being and community support. Utilizing a community-based, client centered, trauma-informed response, a peer-assisted model of care has been proven to help individuals navigate mental and social care services and reduce engagement with the justice system and emergency services.
The CLCR team provides services on the territories of the Ləkʷəŋən peoples (Kosapsum and Songhees nations), as well as the W̱SÁNEĆ Nations.
JOB SUMMARY:
Working in collaboration with all team members, the Systems, Screening and Dispatch Navigator is the first point of contact for service users and is responsible for providing rapid assessment, screening and de-escalation. While supporting mobile teams, this role is responsible accurate assessment and deciding the most appropriate response.
Alongside the team, this role is grounded in person-centered, harm reduction and trauma informed approaches to care, which center the needs and agency of the service user.
KEY CHARACTERISTICS OF A SUCCESSFUL CANDIDATE:
Emotional Resilience and ability to center the needs of the person in crisis
Humility, flexibility and conscientiousness
Ability to critically assess and remain grounded in complex and dynamic situations.
QUALIFICATIONS:
Minimum 3 years relevant experience, including mental health services, de-escalation and crisis response, and case management.
Undergraduate Degree in the mental health field (counselling, social work, psychiatric nursing), or equivalent number of years work experience in health and/or social care
Crisis Intervention Skills, including extensive experiencing with situational awareness, mental health assessments and suicide intervention.
Demonstrated skills, experience, and knowledge of harm reduction and health promotion practices.
Demonstrated practice of social justice, cultural humility, and trauma-informed approaches to care
Relevant or applicable training/experience in anti-racism and an analysis of colonialism and the ways in which historical and ongoing colonization impacts Indigenous People
Successful Completion of the CLCR/PACT Training Curriculum
Valid Class 5 BC Driver’s License with “Normal” Drivers Status
Driver’s Abstract (AVI will review the past year’s driving record. Drivers will need to have no suspensions or prohibitions or 1 passenger only restrictions or a Driver's Factor of 1.1 or lower)
Employment subject to criminal record check for working with vulnerable population
POSITION DETAILS:
Pay: $33.99/hour to start with stepped increases based on your seniority with AVI. (Pay for this role is based on the BCGEU pay grid 38 +10%)
Hours and Schedule: 30 hours per week with shifts falling between Thursdays to Sundays: 5:00pm to 1:00am
Afternoon Premium for Some Shifts: Afternoon Shift Premium of an additional $0.25/hour applies to any shifts that have at least 50% of their time scheduled between 4 pm and midnight.
Weekend Shift Premium for Some Shifts: Weekend Shift Premium of an additional $0.50/hour applies to each hour worked between 00:01 hours Saturday and 24:00 hours Sunday. As such, some of the shifts of this ad may qualify for an additional $0.50/hour premium.
Term: June 1, 2025, and ending on March 31, 2026
Location: Throughout Victoria, including in people’s homes, community centers and outside/with folks surviving outside
Union: AVI is a union environment under the Collective Agreement: HEABC & Health Services & Support Community Subsector Association 2022-2025 and this role is a BCGEU union position.
Benefits: This position will be eligible for extended health, life and AD&D coverage after 488 hours with AVI. AVI pays for the entire cost of the plan on behalf of its staff.
Pension: If you are already a member of the Municipal Pension Plan (MPP), you can continue with them at AVI immediately. At this time, AVI contributes an additional 9.31% towards your pension account. If you are not already a member of the Municipal Pension Plan, part time staff may become eligible after 2 years with AVI.
Other Perks: This position gets 6.4% vacation (equivalent to 3 weeks), receives Stat in Lieu payments of 5% on each paycheque and has a Sick Bank of 6.9%. Sick and Vacation are both accessible after your first 488 hours at AVI.
Hours of Work, Days Off and Work Area may be subject to change.
TO APPLY:
To apply, please send your resume and cover letter by 5 pm on April 1, 2025 5pm.
AVI is committed to equity and diversity and we strongly encourage applications from, but not limited to, folks who identify as Indigenous Persons, persons of colour, racialized, persons living with a disability, persons who use/d drugs, persons with experience of sex work, persons who live with HIV and/or hepatitis C, and persons representing diverse genders and sexualities.
It is beneficial to identify in the cover letter if you are Indigenous and/or have lived/living expertise relevant to the position. Accommodations are available on request for candidates taking part in all aspects of the selection process.
As AVI is a union environment, internal staff will be prioritized in the hiring process.
We would like to thank all those that apply but only those selected for an interview will be contacted.